Thank you for contacting us. Due to the increased number of scams and frauds surged in the last months, we want to do everything that is in our hands to protect yourself and your funds.
This is why we need to conduct additional steps to verify you are not being a victim, and that in fact, you are the one requesting the transfer.
· If you are requesting a transfer via ACH or External Transfer, please send an email to [email protected]
· If you are requesting a transfer via WIRE, please send an email to [email protected]
In addition, we urged you to always keep your contact information updated so that it is easier for us to get in touch with you.