Here’s how to use the new virtual appointment service from the Credit union.

Whatever you need

Here at OAS FCU we’re proud of our flexibility. We always seek new ways to serve members better. This is why we’ve created a virtual appointment service using Teams that will allow you to communicate with us in person. We’ll feel closer, and you can obtain the personalized service that characterizes us. You may ask questions, obtain advice or new services and products, and resolve any question or doubt you may have. We’re here for whatever you need!

This is how you book a time.

Step 1

On the OAS FCU main page, under your Online Banking login, press “Make virtual appointments!” and on that menu, select “schedule virtual appointments”, which will take you to the signup sheet.

Step 2

This is the page where you book a time, and there are 8 different departments at your disposal. Select with which department you wish to meet:

• Mortgages
• ACH transfers
• Online and Mobile App
• Member services
• Wires
• Debit/credit cards
• Accounts
• Regular loans

  

Then, choose the date and time at which you would like to meet from those available.

Step 3

At this point you will introduce your contact information, plus an added note if you think it’s necessary.

Once you’ve done all that, you’ll read the terms and conditions of use and agree to them. Then you’ll be able to press “Book” and make the appointment. Note: you may add your phone number and select the box to be notified via text message-SMS (OAS FCU doesn’t charge for this extra service; however, your carrier’s text message fares may apply).

After that

The following image confirms your appointment and allows you to cancel it or change it with the “reschedule” option. Once your appointment is booked, we’ll send you the confirmation email. After you’ve closed the appointment booking page, if you feel the need to reschedule or cancel, you may do so any time before your appointment via the “manage booking” option on the email we sent to you.