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What should I do if the dealer does not have my exact vehicle?



Dealers generally will do their best to match the vehicle you have configured on TrueCar, but many times they will not have an exact match for the car you are looking to purchase. This is not the dealer’s fault, but rather a challenge with the way cars and trucks are manufactured and marketed. While some vehicles are produced in large numbers, other vehicles are produced in smaller numbers. To further complicate things, many options or colors will be produced in even more limited combinations. This creates a great deal of confusion for buyers that want a very specific configuration. Ultimately this can affect your expectations when contacting a dealer, so it may be helpful to keep an open mind about what the dealer may be offering as an alternative.