How to stay safe from scammers

Fraud alert: Watch out for fake calls or text messages from OAS FCU!

We have recently become aware of phishing calls and texts targeting our members and requesting information about your Online Banking Credentials and Debit Cards PIN. Please don’t provide any information. If you have done so already, please let us know ASAP at credit_union@oasfcu.org.

We take information security very seriously and ask that you also be vigilant to prevent fraud and to help protect our common interests. Here are a few precautions to take:

The three most common scams techniques you should be on the lookout for are:

  • Phishing leverages email
  • Vishing leverages phone calls
  • SMiShing leverages text messages

These fraud techniques are used to mislead you into providing personal information -one that we will never request unless you initiate the contact- such as:

  • Account numbers
  • PINs
  • Login credentials (username and password)
  • Answers to security questions

Please keep in mind:

  1. NEVER give out your personal information in response to an unsolicited email, phone call, or text message.
  2. Check and monitor your account regularly
  3. Ignore emails​ or text messages that threaten termination of service if you do not follow the instructions contained in the message
  4. Confirm the sender’s identity before replying to the question and before opening any email, attachments or clicking on links, even if they appear to come from a legitimate source.
  5. Call us immediately after receiving a suspicious call, or text message. Do not call back to the number on the caller ID
  6. Note, we do NOT make member calls on the weekend

If you have any questions or concerns, please contact us at 202.458.3834 or email credit_union@oasfcu.org. Thank you for your vigilance.



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